Volkswagen said it was recalling more than 246,000 SUVs because the vehicles could brake unexpectedly. The recall affects 2019-2023 Atlas SUVs and 2020-2023 Atlas Cross Sport SUVs.
The National Highway Traffic Safety Administration has received dozens of reports from motorists that their vehicles are braking in traffic. Drivers have also reported that driver’s side windows roll down and warning lights and alarms go off randomly.
No accidents or injuries have been reported due to this issue.
The agency said the problem was caused by eroding electrical contacts on a wiring harness in the entrance doors, disrupting the electrical connection.
According to a recent report by Associated press, drivers were frustrated with the automaker not doing enough to fix the problem. Drivers said their vehicles sat at dealerships for more than two months waiting for parts to fix the problem. Some of the dealers refused to provide a loan car while the drivers were without their vehicles.
Volkswagen said it has not found a permanent solution to the problem. He will start notifying owners of the problem in May and will send a second letter when they have a solution.
You can check if your vehicle is subject to a recall by entering your 17-digit vehicle identification number at nhtsa.gov/recalls.